Network Controller

Position Title: Network Engineer/Controller

Location: Fort Worth, TX (Saginaw)

Terms: 1+ year contract (highly likely to extend long term)

Schedule: Onsite 50%

Position Overview: Our client is seeking a Network Controller/Engineer who will be responsible for monitoring and taking corrective action on infrastructure within a 24/7/365 NOC environment.

The Tier 1 team is responsible for supporting the company’s IP network and telecommunications infrastructure nationwide.

Responsibilities Include:

• Monitoring network and telecommunications infrastructure using CA Spectrum and various other tools.
• Provide tier I and/or tier II network support and escalate as needed
• Assist with managing incidents of all severity
• Severity 2 incidents include an MTTR goal of two hours
• Assist and/or lead outage bridges as needed
• Take inbound support calls from internal campus and field customers as needed
• Create incidents and tasks via ServiceNow; will also work with problem and change requests
• Record detailed and accurate customer and problem information in incidents

Top Skills:

• Cisco CCNA and/or on the job experience managing and supporting Cisco technology
• SDWAN/Big Switch/Silver Peak
• Telecommunications, RF, Microwave, Wi-Fi
• Service Desk

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 9 years in a row

Job Type: Contract

Pay: $40.00 – $45.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Fort Worth, TX 76131: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Network administration: 2 years (Required)

Work Location: Hybrid remote in Fort Worth, TX 76131