Police Telecommunicator

Governors State University



Position Details
Position Information

Position Type Civil Service
Classification Title Police Telecommunicator
Position’s Functional Title Police Telecommunicator
Position Start Date 03/01/2023
Position End Date (if temporary)
Position Summary Governors State University is seeking to hire a Police Telecommunicator to receive incoming calls for police and security services, dispatches officers as appropriate, and monitors police radio alarms. Documents police and security service requests in an electronic records management and dispatch system. Operates National Crime Information Center (NCIC) console, a computer-aided mobile dispatch system, and an interoperable radio console.
Duties and Responsibilities:
1. Receives calls concerning crimes, emergencies, and other requests for police assistance; monitors and responds to 911 calls from the University system, as well as from campus “Blue Light” emergency telephones.
2. Operates a National Crime Information Center (NCIC) console, a computer-aided mobile dispatch (CAD) system, and a Zetron interoperable radio console.
3. Monitors fire and burglar alarms and alarm systems for all university buildings.
4. Broadcasts orders to patrol officers in the vicinity to investigate complaints or request when appropriate; relays instructions or questions from remote units.
5. Coordinates departmental paging in the event of a campus emergency.
6. Relays radio and telephone messages between police officers and the community.
7. Performs receptionist duties; responds to questions from walk-ins and telephone traffic.
8. Controls access to Police Department secured areas; monitors the department’s closed-circuit camera and intercom systems.
9. Performs various clerical duties, including completing the electronic dispatch log and filing police reports.
10. Serves as clearing house for University-wide emergency call lists.
11. Performs miscellaneous job-related duties as assigned.
Salary Range: $18.74 per hour.
(This is an unionized position).
This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers. Visit: https://www.govst.edu/benefits/ .
Minimum Qualifications REQUIRED: DOCUMENTATION CONFIRMING HIGH SCHOOL COMPLETION OR EQUIVALENT MUST BE ATTACHED FOR CONSIDERATION OF THIS POSITION, COLLEGE/UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED (See “Special instructions to applicants” section below).

  • Must be a resident of the state of Illinois
  • Must be at least 21 years of age upon employment.
  • Must pass a pre-employment criminal background check.
  • High School Diploma

    • Upon hiring, employee must:

  • Successfully maintain State of Illinois Public Safety Telecommunicator certification.
  • Successfully complete all internal police dispatch and related training.

    • EXAM TYPE: PAPER EXAM (YOU WILL NEED TO COME IN TO TAKE THIS EXAM).
    For more details, visit the State Universities Civil Service Systems https://www.sucss.illinois.gov/pages/classspec/Detail.aspx?tblClassIndexID=2502
    Preferred Qualifications 1. Law Enforcement Agency Data System (LEADS) Certification.
    2. Knowledge of Computer Aided Display System (CADS) and Records management systems.
    . Must successfully maintain State of Illinois Public Safety Telecommunicator certification.
    Posting Date 12/20/2022
    Closing Date 02/07/2023
    Open Until Filled No
    Posting Number CS0754P
    Type of Search External
    Quicklink for Posting https://employment.govst.edu/postings/8118
    Employee ID
    Department
    Special Instructions to Applicants For consideration, applicants are required to attach the following:
    1: Documentation confirming High School completion or equivalent (College/University Transcripts may be used to substitute high school diploma/transcripts).
    2: Online Application – Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).
    3: Cover Letter.
    4: Resume.
    5: A list of three Professional References.

    EXAMINATION DETAILS:
    This vacancy involves an in person paper and audio exam. Please see the State Universities Civil Service System (SUCSS) website for additional details at www.sucss.illinois.gov .
    RESIDENCY REQUIREMENT:
    Illinois residency is required.
    VETERAN’S PREFERENCE POINTS:
    Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources:
    1: Department of Defense – DD214/DD215
    2: National Guard – NGB22 Form
    3: Discharge Orders
    4: Reserves – DD256 Discharge Certificate
    **Note: Must be received by the closing date of this posting.

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