Adva Optical Networking
Job Summary
Adva Optical Networking, is currently hiring on a vacant job post of Product Manager Customer Npi (M/F/D) based in Meiningen. Please read the job detail carefully before applying.
Job Title: Product Manager Customer Npi (M/F/D)
Company Name: Adva Optical Networking
Job Type: Vollzeit
Job Location: Meiningen
Salary: Vollzeit
Job Link Expiry: 2023-01-10
Posted on: jobsintelecom.net
Job Detail
Our flexible, diverse, and casual work environment stimulates change and creates a motivating environment with highly efficient people. As part of our team, you will be an integral part of creating and supporting our products. ADVA’s products are the building blocks for tomorrow’s networks, enabling the transport of increasing amounts of data across the globe. From access to the metro core, to the long haul, we create intelligent, software-automated solutions that will provide future generations with networks that can scale to meet increasing bandwidth demands. Come be a part of the world’s most cutting-edge innovative solutions and products, from design to implementation.
With a diverse team spread across the globe, we have developed a culture that embraces creativity and seeks innovation in every aspect of what we do. At ADVA, we believe in our TEAM members and work hard to ensure that every voice is always heard.
ADVA is dedicated to the health and well-being of our employees, therefore, a series of comprehensive, quality wellness programs are available to all employees. In addition to receiving an equitable salary and having an equal opportunity for professional development and advancement, as an ADVA employee, you be eligible to enjoy other health benefits and perks, which will enhance your job satisfaction. We have designed our work and life programs around our employees because we know that they spend the majority of their life at work.
We are currently looking for a highly motivated Product Manager Customer NPI (M/F/D) to join our Customer Service team in Meiningen, Germany. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying.
Principle duties and essential functions
The Product Manager Customer NPI (New Product Introduction) will be responsible for the introduction of WDM product releases (CloudConnect, AgileConnect, ALM) to customers and to Customer Service (CS) teams. You will work hand in hand with PLM, designers, and R&D to develop the product knowledge and to generate training material. You will apply your skills to educate Customer Services worldwide and provide early customer demos.
Other tasks and responsibilities
-
Delivery of new products from ADVA Engineering to our internal and external customers
-
Enablement of ADVA Technical Services Teams worldwide on new product releases and new technologies
-
Coordinate and support early customer demos and trials on new product releases, and feed back the experience to R&D/PLM/SDA, in English and German language
-
Identify customer usability and maintainability requirements for the products and agree features with PLM and Engineering
-
Participate as the CS Lead in the Release Project Team during the whole release process from key date 1 to key date 6
-
Identify equipment, tooling and skill requirement for new releases and communicate within Tech Support organization
-
Verify fix readiness for customer reported defects scheduled for the release
-
Prepare key date meetings and communicate with CS Management for decision making
-
Being the contact for all specific questions from internal customers
Knowledge, skills and experience required
-
Several years of proven work experience in a technical role such as Technical Support, Technical Training, SVT/SIT or Engineering in the Telecom business desirable
-
Excellent knowledge in WDM, good working experience with WDM networks
-
Technically highly competent with considerable knowledge in Optical Layer, ROADM technology, Control Plane, OTN
-
Solid skills in DCN, routing protocols, and IP Security
-
Technical degree in Electronics or Telecommunication
-
Excellent project management and communication skills
-
Having a good communication network with other departments and willingness to enlarge it day by day. Living the analytic approach: Explore high prio topics and drive them forward
-
Strong presentation skills
-
Fluent in English and German language
-
Ability and willingness to travel worldwide for business activities like enabling classes and early customer demo support
Benefits
-
Possibility to work in an international, multicultural environment
-
Strong team-oriented and friendly work culture
-
Flexible working hours model
-
Internal training program „ADVA University“
-
Fitness-, travel cost- and kindergarten allowance as well as drinks and fruits for free
-
Employee discounts e. g. for events and branded products
-
Awarding for implementing new ideas via the internal Global Idea Bank
Something not right?
Report this job to us. https://jobsintelecom.net/report-job/
Apply Now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsintelecom.net) you saw this job posting.

