RF Field Technician

Location: Rochester, NY & Various Cities in New York State

Start a new career in telecom. Council Rock is an award-winning Industrial IOT engineering firm developing hardware and software to deploy world-class solutions to solve existing and emerging problems in Industrial markets.

Spark the Next Era of Growth! We are searching for dynamic individuals who want to be part of our growth mission as an innovative telecommunications company in the USA.

Should you have little to none experience, we will work with you and assist you in all aspects of the position. Safety is our #1 priority, and we offer paid training!

WORKING AT COUNCIL ROCK

At Council Rock we are a people-centric company with our core values at the heart of all our programs. We are committed to the current and evolving needs of our teammates and colleagues through our rewards and benefits programs.

We base our learning and development opportunities for our team members around the following cornerstones and core values: being people-centric; strong integrity and business ethics and being mindful of physical well-being. On top of these values, we also encourage strong, open, and straightforward communication among our people.

Our mission at Council Rock is to empower the Industrial IOT markets by introducing leading-edge technologies that leverage the latest standards and allow our customers to benefit from innovation.

RF FIELD TECHNICIAN

The Radio Frequency (RF) Field Technician installs, maintains, and upgrades RF systems in an outdoor environment for industrial clients including utilities, municipalities and others. Equipment utilized can include the following industrial LTE gateway and routers, microwave point to point systems, two-way radios, and other radio equipment. Job responsibilities include, but are not limited to troubleshooting, lines, routers, antennas and other equipment.

This position requires extensive travel across New York State, in an outdoor environment, and may involve aerial work in bucket trucks/man lift.

Field Technicians are adventurers and road warriors and may be traveling Monday through Friday. Entry level opportunities available for candidates willing to learn.

ESSENTIAL FUNCTIONS

These duties can be performed with or without accommodation:

• Follows detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment.
• Performs installation of radio and ancillary equipment at client sites.
• Performs site surveys, documents findings and evaluate site candidates.
• Troubleshoots IP networking issues.
• Troubleshoots AC and DC power systems.
• Provides service delivery and assurance of all radio interface network elements.
• Responsible for installation/repair and maintenance of antenna systems, base systems, battery back-up systems, broadband and microwave systems.
• Performs quality control to ensure the site is fully commissioned and meets design specifications.
• Updates and/or creates documentation as required.
• Attends program/project team meetings.
• Travels to client site as need, approximately 75% travel mostly within the state of New York. Percentage of travel may vary based on client needs.

EDUCATION & EXPERIENCE

• High School Diploma or GED required.
• Previous telecommunications experience, construction experience and/or strong mechanical aptitude is a plus.
• Knowledge in Microwave, SCADA communications, Cellular, Broadband Industries.
• CCENT, CCNA or similar certification is a plus
• CPR/AED and Certification preferred; if not certified, Council Rock will provide certification training at time of hire.
• OSHA-10 certification preferred; if not certified, Council Rock will provide certification training at time of hire.

K*NOWLEDGE, SKILLS & ABILITIES*

• Ability to interface with customers
• Adaptability / Flexibility and resourcefulness
• Technical Skill
• Customer Focus
• Detail Orientation / Accuracy
• Knowledge and/or willingness to learn wireless RF communications and principles
• Must possess strong troubleshooting skills
• Proficiency with use of relevant wireless tools and test equipment.
• Proficiency with inventory tools and procedures.
• Valid driver’s license and the ability to drive long distances on and off road and to tow trailers

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This role is routinely exposed to outdoor work environment year-round.
• Ability to lift and carry a minimum of 50 pounds independently and up to 90 pounds with assistance, if necessary.
• This position requires physical dexterity.

Compensation: Salary and Benefits (Compensation is based on experience)

Council Rock is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be a veteran friendly employer.

Job Type: Full-time

Pay: $23.00 – $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Will you be able to reliably commute or relocate to Rochester, NY for this job?

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Networking: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)
• RF (Radio Frequency): 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road