Senior Program Manager (5G Project Management & Monetization)

Location:
Toronto, ON, CA Vancouver, British Columbia, CA Edmonton, AB, CA Calgary, AB, CA

Req ID: 27627

Jobs by Category: Sales and Marketing

Job Function: Marketing

Status: Full Time

Schedule: Regular

Description

Our team and what we’ll accomplish together

Are you interested in being part of building TELUS’ future with 5G?

Are you someone who likes to roll up their sleeves and get things done? If so, you may be what we are looking for. We have an immediate opening for a Senior Program Manager to join our team. This role will work across business units to ensure execution of projects and initiatives that will deliver on the strategic priorities for 5G monetization and planning.

As a key member of the 5G Program Management Office, you will collaborate across the business on initiatives that will help define the 5G product roadmap. You will manage the deliverables to support the monetization planning activities and projects, and will lead the initiative work-streams through risk management, issues, change, dependencies, and conflicting priorities. Your excellent communication skills will enable you to clearly articulate issues that require attention and to collaborate on actions to achieve intended outcomes.

Our 5G PMO is part of the Business Solutions product marketing team. Key stakeholders include the product and customer marketing teams of Business Solutions, Home Solutions and Consumer Mobility, and our technology teams are a close partner.

The Senior Program Manager will manage a portfolio of projects focused on new 5G capability like Multi-Access Edge Compute (MEC), Slicing and Private Wireless Networks.

What you’ll do

Strategy Development: Work with the Manager of the 5G PMO to understand the 5G Roadmap and our Investment Plan and how your projects fit into the overall picture. The Senior Program Manager would typically be responsible for project managing 2-3 large products from product conception to optimizing post-launch outcomes.

Project Execution: You are the hub that brings together our partner teams:

5G Product Managers who use Design Thinking to design products that customers want to buy and that are technically and economically feasible

Technical teams who configure the network

New Service Introduction Team who build our value chains

Sales who build funnel for new products

Thought Leadership who will communicate our value prop in white papers and train sales

Marketing teams who will develop Go To Market (GTM) plans for new product launches

External Communications who write press releases for big launches to shape TELUS’ brand

You will lead project status meetings, at which you will identify the key cross-functional risks to project launch dates and scope and you will roll up your sleeves and work with our partner teams to drive resolution. Bonus points are available for identifying opportunities to get to market faster or finding creative ways to improve commercial outcomes.

Executive Communication: You will be asked to communicate project status to a variety of audiences (Director, VP and Executive levels) ranging from a few succinct bullet points and to an in-depth review with our CEO. You also need to proactively raise issues when there are roadblocks the working team can’t resolve.

Qualifications

What you bring

The successful candidate will bring four key strengths to this role:

1.Strategic Leadership: In this highly visible role, you use your understanding how your projects contribute value to the organization to know how to use executive and working-level governance forums to proactively identify and push on issues that are blocking the success of your projects

2.Project Management Skills: You continuously assess the status of a project by using the PMI’s nine Knowledge Areas and develop an actions plan to deliver outcomes by minimizing risks and exploiting opportunities

3.Technical Aptitude and Curiosity: While this is not a technical role, you are curious about wireless technology and put the effort into developing a high level understanding so that you can assess which issues are the most important and foresee the downstream implications of the decisions we make

4.Communication Skills: You can explain technical concepts at to a business audience and sell your ideas with a logical storyline that leads to an actionable recommendation. You can facilitate a discussion that focuses conversation on the key issues and brings the team into alignment

Great to Haves

Strong technology/telecommunication and strategic leadership background (consulting background is preferred)

7+ years of equivalent experience managing cross-functional programs and stakeholder groups

Post-secondary degree in Business or related discipline or equivalent experience. Candidates with Engineering degrees who have experience working on the business side would also be a great fit

PMP designation is preferred; MBA is an asset #LI-Remote #LI-HYBRID MBIOT22