Senior Telecom Electronic Bench Technician

Overview

We are seeking a qualified Senior Telecom Electronic Bench Technician to join our team at our Florida location. Do you have a passion for electronics and a solid skillset for testing and repairing equipment at the component level? This position is a key player in our repairs department, acting behind the scenes to ensure that our customer’s equipment receives the most thorough evaluation and repairs in the business. Still interested? If so, we’d love a chance to get to know you.

Who are we? Let’s dig into our background.

United Tel-Supply is a nationally established network equipment and service provider for those in the communications industry. We offer our customers decades of experience in repair, asset recovery, and certified pre-owned equipment sales. We separate ourselves from the competition by keeping the cornerstones of our business up front and center: Quality, Value, Integrity, and Knowledge.

Could we be a match?

We may be a perfect fit if you like working in a goal focused environment where exceeding our customer’s expectations is paramount. Our ideal candidate has stand-out problem-solving abilities and a proven background in telecommunications with an exceptional understanding of electronic and network functions. We need someone that can identify electronic issues and then diligently and accurately repair to ensure its functionality. Troubleshooting, software & firmware installations, record keeping, and occasional technical assistance will all be requirements of this role.

Location

Our facility is located at 16923 Lakeside Dr, Montverde, FL 34756.

Your Schedule

Full-Time, hourly position. Monday through Friday, 8a-5p, though occasional overtime may be required to reach department goals.

Compensation Plan

$18.00 – $25.00 hourly, depending on background and skillset.

Benefits include PTO, a fully paid Health plan and life insurance policy. Optional but available benefits include 401K, Dental, and Vision insurance. W-2 Employee.

Expected Outcomes

• Ensures that all technical repairs are made accurately and with upmost efficiency.

• Communicates effectively to identify priorities with team and creates a plan to achieve set goals.

• Demonstrates dependability and shows an understanding that their role is important to company success.

• Maintains detailed records of repairs and fixes for future reference.

• Acts as technical support to sales staff and customers when applicable.

• Performs other duties as assigned.

Characteristics & Skills

Proactive & self-motivated: You have an inherent ability to prioritize and take action without being asked to do so and encourage others around you to become self-starters as well.

Technical aptitude: You are known for your technical intelligence and creativity. From data interpretation, to troubleshooting and repairing, to software installations – You can do it all.

Solution-oriented: You’re solution-oriented when solving problems.

Team player: You anticipate the needs of the team and are able to communicate effectively. You know that your role is imperative to the company’s success.

Detail-oriented: The little things matter to you; you notice minor discrepancies & dig in to not only understand them but to resolve them.

Great communicator: You are happy interacting with team members all day, every day. You actively listen and work to improve your communication skills by asking for and accepting feedback.

Hands-on doer: You have the desire & ability to roll up your sleeves and get in the trenches. You want to be involved and look for ways to improve.

Driven to succeed: You’re highly motivated to absorb information and have desire to learn processes and technical tasks.

Desire for growth: You want a long-term position where your potential can be recognized. You want to grow within the company and understand that expanding past your duties is up to you.

Qualifications

The ideal candidate has:

• 3 years minimum experience in similar role.
• Proficiency with troubleshooting, testing, modifying, and repairing electronic equipment at the component level.
• Soldering of both surface mount and thru-hole is a MUST.
• Fiber splicing experience a PLUS.
• Understanding of hardware and software upgrades at a process level.
• Experience with various testing equipment, e.g., DMM, oscilloscopes, and computer aided devices.
• Excellent communication skills within a team environment.
• Ability to perform in a goal driven and high-pressure setting while completing essential tasks without losing accuracy and efficiency.
• Talent for identifying priorities and acting accordingly.
• Proven track record of dependability.
• High school diploma REQUIRED.
• Associate’s degree or equivalent work experience a PLUS.

Physical Requirements

• Ability to stand for prolonged periods.
• Ability to type and operate necessary equipment.
• Ability to sit for short periods of time.
• Ability to lift up to 30 pounds.

Please note that United Tel Supply’s office is ADA compliant, and United Tel Supply will do their best to make accommodations for the qualified applicant with mobility limitations or other disabilities. We encourage everyone of differing abilities to apply, but while doing so, please let us know what accommodations are required in your working environment.

United Tel Supply provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, national origin, age, disability, genetics, marital status, or sexual orientation.

The responsibilities and duties listed above are intended to communicate general priorities for this position, but should not be understood as an exhaustive list of all job requirements to be completed through the duration of employment with United Tel Supply.

What to Expect After Applying (Last Updated August 17, 2022):

• We review all applications received.
• 
  If your materials spark interest, we’ll send you a brief questionnaire. This questionnaire allows us to round out your submitted materials and convene as a team to decide which candidates might be a good fit.
• 
  If your materials all seem to align, we’ll invite you to an initial phone screening with the hiring manager.
• 
  If the conversation proves fruitful, promising candidates will be invited to a 2nd phone screening with a member of our team.
• 
  If this second conversation also shows alignment, promising candidates will be invited to participate in a full-length interview lasting approximately 1 hour.
  
• We expect to complete hiring by end of September, though details of our timeline are subject to change, and can vary between candidates.