Telecom Strategic Account Manager

Hexatronic US is searching for a remote Telecom Strategic Account Manager. This role’s key focus is to manage existing customers while maximizing revenue and expanding product portfolio offerings. Telecom experience a MUST! Must live in Houston, TX, Dallas, TX, Charlotte, NC or Denver, CO.

Essential Functions:

• Actively track and report rolling three month and annual forecast as well as material mix and coordinate supply needs for projects directly with inside sales and supply chain management.
• Develop customer intimacy by securing trust and productive relationships with all key decision makers of each strategic account to solidify our commercial success for the long term.
• Acquire a thorough understanding of key customer current and future needs and requirements and communication these in a structured way to internal management.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the primary liaison between key customers and internal teams and represent Hexatronic as the prime contact on contracts and projects.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Submit regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Conduct quarterly business review meetings with each region within the strategic accounts.
• Work together with Head of Sales to agree and sign off on sales budget account.
• Other duties as assigned by manager.

Education and Experience:

• High School Diploma/GED.
• Proven experience ins Solution sales within Telecom industry.
• Experience with strategic selling process and providing solutions based on customer needs.

Desired Skills and Additional Requirements:

• Microsoft Proficiency (Outlook, Excel, Word)
• Excellent Communication Skills (email, verbal, group)
• Ability in problem-solving and negotiation.
• Must be able to work independently and with little direct supervision.
• Customer focused – service minded individual with positive attitude.
• Ability to travel within territory, nationally and internationally for customer and internal meetings and other events such as trade shows – at least 30% of time.

Hexatronic US is an Equal Opportunity Employer. We celebrate diversity and aim to create an inclusive workplace. Hexatronic US does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin or veteran status.

If you need an accommodation to complete the application and/or interview process please contact our HR department at 859-224-0415.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 5 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• Up to 75% travel

Education:

• High school or equivalent (Required)

Experience:

• Telecommunication: 2 years (Required)
• Sales: 5 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: Remote