Peraton
- Plans, evaluates, and/or coordinates the installation of local and/or remote data and voice communications equipment such as terminals, modems, video conferencing units, concentrators, minicomputers, central processing units, facsimiles, and pagers.
- Designs entire networks or portions of networks that include selection of hardware and software packages.
- Oversees voice network reconfiguration and billing reconciliations.
- Ensures that all software including network control programs satisfy the communications needs covering both the hardware and software installed.
- Company expert in the development of standards for carrier service and equipment.
- Ensures that appropriate network documentation exists, including operational instructions.
- Provides regulatory monitoring and voice network analysis regarding short and long range planning for in-house systems. May provide team leadership to less experienced analysts.
- Directly supports the J62 Unified Communications Branch.
- Troubleshoots physical infrastructure including telephone switch equipment.
- Candidate must be fully knowledgeable of Cisco Voice over Internet Protocol (VoIP) Call Manager functionality.
Qualifications:
- Top Secret/SCI clearance.
- BS 5-7 Years, MS 3-5, PhD 0-2
- Strong communication skills
- VOIP troubleshooting and maintenance experience
- Experienced with VOIP systems (Cisco Unified Communications Manager CUCM systems)
- Sonos experience is a plus
- Experience with updating and maintaining system certificates is a plus
- Unified Call Center Manager (UCCM) experience is a highly desirable
Job Type: Full-time
Pay: $70,000.00 – $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Offutt Afb, NE 68113: Reliably commute or planning to relocate before starting work (Required)
Experience:
- VoIP: 1 year (Required)
Security clearance:
- Top Secret (Preferred)
Work Location: One location
Quick Apply
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