Telecommunications Analyst I

University of North Texas at Dallas



Position Details
Position Information

UNT System Overview Welcome to the University of North Texas System . UNT System includes the University of North Texas in Denton , the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.
Posting Title Telecommunications Analyst I
Department SYS-ITSS – Telecom Services-925001
Job Location Denton
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information Commensurate with experience
Department Summary Information Technology Shared Services (ITSS) is a component of The University of North Texas System. The mission of ITSS is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.
IT Shared Services provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.
The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance. 
Position Overview The ITSS-Telecom Services Department at the University of North Texas System is seeking to hire a Telecommunications Analyst I to join our team. This position performs routine telecommunications engineering /analysis work. Work involves analyzing telecommunications systems and billing. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Additional Posting Details

Minimum Qualifications

Associates degree in related field and three years communications and/or networking experience; or any equivalent combination of education, training and experience
Knowledge, Skills and Abilities

• Knowledge of principles of computing and communications networks.
• Use PC architecture and operating systems.
• Supervisory skills and abilities.
• Operate a computer keyboard and to install communications hardware.
• Assimilate, retain, and utilize technical information.
• Analyze varied courses of action and participate in strategic planning.
• Work with independence and initiative.
• Establish and maintain effective working relationships.
• Function responsibly during emergency problem solving situations.
• Knowledge of safety and security precautions:
o Capability to lift and move items averaging about 60 pounds
o Ability to ascend and descend ladders with tools, cables, equipment, etc.
o Work in confined areas crawlspace, ceilings, etc.
o Work in diverse environmental conditions – hot and cold temperatures inside and outside facilities
o Operate vehicles, power tools, and equipment in a safe manner
o Wear safety gear as needed – steel toe shoes, vests, and protective eye covering
o Attend safety courses as offered
Preferred Qualifications The preferred candidate will possess the following additional qualifications:
* Billing experience.
* Knowledge of PeopleSoft
Required License / Registration / Certification
Work Schedule Generally, M-F, 8am – 5pm
Driving University Vehicle No
Security Sensitive This is a security sensitive position
EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Telecommunications Analyst I
Physical Requirements Ability to communicate

Job Duties

o • Provide support to UNT System and Components
o • Consultation and issue resolutions
o • Analyze communications services and equipment alternatives to recommend best solutions
o • Interact with service providers and communications suppliers to obtain services and equipment to support operations
o • Track and process services and equipment purchases for cost recovery from user departments
o • Maintain preventative maintenance programs
o • Access and utilize communications equipment and utilize software applications to research, update, and produce electronic media reports
o • Process, update, and route work orders
o • Troubleshoot issues
o • Interact with communications equipment and service providers to identify and procure communications to assure efficient operations.

Posting Detail Information

Posting Number S5834P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting https://jobs.untsystem.edu/postings/69079

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