University of North Texas System
IT Shared Services provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.
The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.
Associates degree in related field and three years communications and/or networking experience; or any equivalent combination of education, training and experience
- Knowledge of principles of computing and communications networks.
- Use PC architecture and operating systems.
- Supervisory skills and abilities.
- Operate a computer keyboard and to install communications hardware.
- Assimilate, retain, and utilize technical information.
- Analyze varied courses of action and participate in strategic planning.
- Work with independence and initiative.
- Establish and maintain effective working relationships.
- Function responsibly during emergency problem solving situations.
- Knowledge of safety and security precautions:
o Capability to lift and move items averaging about 60 pounds
o Ability to ascend and descend ladders with tools, cables, equipment, etc.
o Work in confined areas crawlspace, ceilings, etc.
o Work in diverse environmental conditions – hot and cold temperatures inside and outside facilities
o Operate vehicles, power tools, and equipment in a safe manner
o Wear safety gear as needed – steel toe shoes, vests, and protective eye covering
o Attend safety courses as offered
- Billing experience.
- Knowledge of PeopleSoft
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
- Provide support to UNT System and Components
- Consultation and issue resolutions
- Analyze communications services and equipment alternatives to recommend best solutions
- Interact with service providers and communications suppliers to obtain services and equipment to support operations
- Track and process services and equipment purchases for cost recovery from user departments
- Maintain preventative maintenance programs
- Access and utilize communications equipment and utilize software applications to research, update, and produce electronic media reports
- Process, update, and route work orders
- Troubleshoot issues
- Interact with communications equipment and service providers to identify and procure communications to assure efficient operations.
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