Telecommunications Assistant

21-19 A

February 21, 2023

Telecommunications Assistant

Ammerman Campus in Selden

ASAP

Full Time

Civil Service

To Apply:

All candidates should submit an application on or before the last filing date. After a preliminary review of qualifications, all approved candidates will be required to complete and return a questionnaire describing their relevant training and experience. The rating of training and experience will be based upon the information candidates provide on the questionnaire. Ambiguity and vagueness will not be resolved in the candidate’s favor. Additional information concerning a candidate’s training and experience will not be accepted after the questionnaire has been rated. Candidates who have not received a questionnaire by April 5, 2023 should contact the Department of Human Resources, Personnel and Civil Service.

The application processing fee is $40. Application may be made via the internet at https://apps2.suffolkcountyny.gov/civilservice/1801ann.html

Payment must be made by VISA or MasterCard credit card and there will be an additional convenience fee of $1.95. An acknowledgement of receipt of application will be sent to all internet applicants via e-mail. A separate application and processing fee are required for each examination (identified by examination number) for which you are applying. The application processing fee is non-refundable and non-transferable.

The application processing fee may be waived for Suffolk County residents who are veterans, active duty military, members of the reserves or National Guard, auxiliary police, firefighters, members in good standing of a local fire district or ambulance company, members of a Volunteer Fire Department or Volunteer Emergency Medical Services Agency Explorers programs, volunteer CERT members and members of the Suffolk County Police Explorers program. The fee may also be waived if you are unemployed and primarily responsible for the support of a household and for recipients of Medicaid, SSI, Public Assistance or those in a training program under the Job Training Partnership Act/Workforce Investment Act administered by a state or local social service agency. Applicants should complete the “Request for Application Fee Waiver and Certification” form online. All claims for application fee waiver are subject to verification.

The only subject of the examination will be an evaluation of the candidates’ training and experience. Candidates who meet the minimum qualifications will receive a rating based on an evaluation of their training and experience against the background of the duties of the position.

Position Description:

An employee in this class is responsible for the operation of a telecommunications network management console to communicate with data and voice system components with functions such as call-accounting, voice mailboxes, etc. The employee will troubleshoot system problems, monitor usage, and generate reports in order to insure optimum system utilization. Supervision may be exercised over a small number of employees assigned to the Call Center. Work is performed under general supervision of a system or general administrator. Does related work as required.

Graduation from a standard senior high school or possession of a high school equivalency diploma, and three (3) years of experience operating and updating a computerized telecommunications system.

This is a Suffolk County Civil Service position. Grade 17 Annual Salary $43,404.

Suffolk County Community College offers a comprehensive benefits package that includes medical, dental and vision, vacation days, deferred compensation and a defined benefit plan.

Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College’s non-discrimination polices:

Civil Rights Compliance Officers
Christina Vargas
Chief Diversity Officer/Title IX Coordinator
Ammerman Campus, NFL Bldg., Suite 230
533 College Road, Selden, New York 11784-2899
[email protected]
(631) 451-4950

or

Dionne Walker-Belgrave
Affirmative Action Officer/Deputy Title IX Coordinator
Ammerman Campus, NFL Bldg., Suite 230
533 College Road, Selden, New York 11784-2899
[email protected]
(631) 451-4051

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone.

Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to:

Office for Civil Rights (OCR) – Enforcement Office
U.S. Department of Education
32 Old Slip, 26th Floor
New York, NY 10005-2500
Telephone: (646) 428-3800
Fax: (646) 428-3843
TDD: (877) 521-2172
Email: [email protected]
Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm

Inquiries or complaints concerning discrimination in employment practices may also be directed to:

NYS Division of Human Rights
Long Island (Suffolk)
New York State Office Building
250 Veterans Memorial Highway, Suite 2B-49
Hauppauge, NY 11788
Telephone: (631) 952-6434
TDD: (718) 741-8300
Email: [email protected]
Also see: https://dhr.ny.gov/how-file-complaint

U.S. Equal Employment Opportunity Commission (EEOC)
New York District Office
33 Whitehall Street, 5th Floor
New York, NY 10004
Telephone: (800) 669-4000
Fax: (212) 336-3790
TTY: (800) 669-6820
ASL Video Phone: (844) 234-5122
Also see: https://www.eeoc.gov/field/newyork/charge.cfm

Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.

A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.