Telecommunications Engineer

The Unified Capabilities(UC) Voice Technician must be detail-oriented and have in-depth knowledge of UC hardware and software for CISCO Voice Systems in providing high-level support and technical expertise in unified capabilities.

• Experience required in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER), Unified Contact Center Express (UCCX) and Cisco Meeting Server (CMS).
• Requires the ability of working with vendors, clients, carriers and technical staff on unified capabilities implementation, optimization, maintenance, and ongoing management.
• Preferred experience in security for Authentication, Certificates, and Encryption.
• Certification Requirements: CCNA Collaboration and at least five years working as a UC technician or equivalent.
• Analyzes customer requirements and provides technical solutions to a wide range of difficult problems
• Creates plans and configures systems for data communication networks
• Designs and builds hardware and software components for computer or telecommunications networks
• Evaluates new communications technologies to enhance capabilities of the network
• Maintains current knowledge of relevant technology as assigned
• May coach and provide guidance to less-experienced professionals
• May have to work afterhours/weekends to resolve issues and/or support exercises.

EDUCATION AND EXPERIENCE:

• 8+ years of experience
• BA/BS or equivalent

Job Type: Full-time

Pay: $50,000.00 – $110,000.00 per day

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Weekend availability

Ability to commute/relocate:

• Doral, FL 33172: Reliably commute or planning to relocate before starting work (Required)

Experience:

• UC technician or equivalent.: 5 years (Preferred)
• Cisco Meeting Server (CMS: 1 year (Preferred)
• Cisco Unified Communications Manager (CUCM): 1 year (Preferred)

Security clearance:

• Secret (Preferred)

Work Location: One location