Telecommunications Engineer

Belong to something bigger.

At ESL, it’s more than a job. It’s your unique journey.

Your Journey Begins Here

Are you looking for your next challenge of working in an enterprise banking environment that allows you to surround yourself with a highly talented engineers who like to solve complex problems, but also enjoy work life balance?

ESL has an immediate opportunity to join our inclusive, collaborative, and people-oriented organization as a Telecom Engineer. Join us in innovating our telecom infrastructure that is fundamental to a fast-growing, banking business. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient telecommunications while maintaining a constant customer focus. Your peers will be systems and network engineers working towards a common goal of making our telephony platform and associated infrastructure more capable, scalable, reliable and efficient for our members.

You’ll assist in leading the next evolution in telecommunications practice by:

• Work with a team of engineers building, configuring, implementing, and supporting the migration from on-prem to an innovative hybrid or full UCaaS solution.
• Collaborate with internal customers in order to analyze their business requirements and offer comprehensive solutions utilizing current and potential voice technologies including Contact Center.
• Assist in management of vendors in order to facilitate the purchase of telecommunications products and service, and technical support services.
• Coordinates with product and project management to provide an understanding of the technical feasibility of new roadmap items.
• Design and deploy new telecommunication infrastructures for new branches.
• Staying abreast of the latest technologies and industry trends through training and conferences

What You Bring with You:

• Bachelor’s degree in computer science, information technology or 4 additional years of directly related experience in telecommunications
• Minimum 3 years of experience developing, managing, and designing enterprise network environments
• Minimum 5 years of experience in telecommunications engineering related functions including a combination of architect, engineering, and deploying solutions.
• Thorough understanding of the OSI network model and extensive experience in network technologies: IP Switches, Routers, LAN/WAN, TCP/IP, DNS, UDP, VoIP, QoS, BGP, ATM, MPLS, SD-WAN, and VPN.
• Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace.
• Strong project management and coordination skills.
• Excellent analytical and interpersonal skills required.
• Able to work independently without supervision and relies on experience and judgment to plan and accomplish goals.
• Demonstrated knowledge of phone switch technology including PBX, voicemail, IVR, and call accounting applications.
• Firsthand experience with physical plant issues such as cross-connects, and other wiring-related duties.
• Strong knowledge and experience with PCs and data networks.
• Strong knowledge and experience with current audio/video technologies.
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Preferred Qualifications:

• Industry certification(s) preferred pertaining to telecommunication infrastructure engineering, administration, design and maintenance, and advanced administration. Examples: Cisco CCNA, Cisco CCNA Collaboration, Network+, Avaya ACSS.
• Experience with Telecommunication providers, SIP/VoIP providers, and cloud providers.
• Experience with Mobile Device Management platforms.
• Experience with phone systems like Avaya, Cisco, or uCaaS.

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)