Insight Global
Duration: 3 month contract-to-hire
Location: South Charlotte, NC – on-site 5 days a week, M – F
Must-haves:
2+ years of Help Desk/IT Support/NOC experience
2+ yeas of Ticketing Experience
2+ years of Networking/System based knowledge (Vmware, Servers, Network Protocols/Configurations)
Go getter mentality
Plusses
Network+ Certification
Security+ Certification
Cloud Operations (AWS/Azure/Kubernetes) Experience
Telecomm Experience (CTI/IVR/Avaya/CUCM)
Day-to-Day
An employer is looking to identify a Technical Support Analyst for a large enterprise technology group. This role will be hands on Analyst that will be handling incidents and tickets that arise for end users and monitoring activities. You will work to troubleshoot each case and work with the escalating teams and Incident Manager to properly fix the issue assigned.
Job Types: Full-time, Contract
Pay: $20.00 – $30.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Charlotte, NC: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of IT Support experience do you have?
Experience:
- Telecommunication: 1 year (Required)
Work Location: One location
Quick Apply
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