Telecommunications Technician

Purpose:
Reporting to the Manager, Telecommunications, the Telecommunications Technician role provides first line support for the network cable and telephone infrastructure. The role installs, certifies, maintains, trouble shoots and repairs equipment that comprises the University’s network and communications infrastructure. The communications infrastructure includes: the cable plant twisted pair copper, CAT6 copper, single mode, and multi-mode optical fibre, CATV and all associated jacks, cross connects and terminations, telephone equipment, UPS systems, computer server equipment in data centers and communications rooms. Services supported by the communications infrastructure include telephone service, network connections, cable TV, fax lines, modem lines, debit card connections, alarm circuit connections, electronic card access, and other services

Education:
College Diploma in a related IT field or an equivalent of 2 years recent experience (defined as within the last three years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.

Experience:
Three (3) years related experience in the voice and data communications industry, such as computer networks and communications systems, microcomputer hardware and software systems.

Skills:

• Analytical and evaluative skills.
• Good organizational skills.
• Good written communications skills.
• Good oral communication skills to elicit accurate information and respond to inquiries.
• Ability and willingness to work effectively as a member of a team.
• Strong service orientation coupled with an ability to assess the operational significance of a problem and to set priorities accordingly.
• Exercise tact and diplomacy.
• Deal calmly and effectively with people.
• Attending accurately to details.
• Setting priorities and working effectively under pressure of high volume.
• Demonstrated ability and willingness to learn new systems and technologies.

Additional Notes:
This position requires the successful candidate maintain a valid Driver’s License and a produce a satisfactory Driver’s Abstract. The successful candidate would have to provide proof of a valid Driver’s License and a satisfactory Driver’s Abstract upon being hired.This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.

In order to be considered as an internal applicant, York University employees in the YUSA-1 bargaining unit must apply for jobs through the Employee Career Portal – YU Hire.

If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to apply for jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. this is referred to as the ‘Posted Date’ on the job the posting. This applies to YUSA-1 internal and YUSA-1 Concurrent postings. Please refer to the ‘Posting Intent’ on the job posting.

If not filled by an employee in the YUSA-1 bargaining unit, employees in the YUSA-2 bargaining unit who have applied within the first 5 days from the ‘Posted Date’ will be given preference.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.


York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.


We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.


York University employees must apply to jobs through the Employee Career Portal – YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.


PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.