Baldwin Technical Support
1. Conduct surveys/data collection – capture telephone numbers from end devices (good to have spreadsheet/ EXCEL experience).
2. Prepare VOIP devices for installation.
3. Conduct pre-installation network connectivity verification (good to have basic networking fundamentals: knowledge of access layer switches; VLANS; POE; Network Scanner Diagnostics).
4. Remove & Replace telephone handsets; annotate discrepancies in accordance with standard operating procedures (“SOP”).
5. Test VOIP handset functions in accordance with SOP.
6. Facilitate troubleshooting efforts of VOIP handsets with departmental stakeholders (analysts/engineers/projects leads).
7. Collect & Transport E-Waste in accordance with Project Manager’s directives.
8. Resolve trouble tickets to include changes/moves/updates of VOIP handsets/information as assigned.
Job Types: Contract, Temporary
Pay: From $20.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
COVID vaccine mandatory
Ability to commute/relocate:
- New York, NY 10005: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Telecommunication: 1 year (Preferred)
Work Location: One location
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