UI/UX Designer

Terms of Reference

The DFS UX/UI Designer will work transversely across all DFS active projects that require UX/UI support, with a focus on the DEEP project, a tool used by humanitarians all over the world to monitor and assess crises.

Roles and responsibilities:

The DFS UX/UI Designer will work with the product managers and software development team with the objective of enhancing the user experience of the DFS products and platforms.

• Act as a strategic thought partner to the product managers and development teams to deliver best-in-class product features.
• Understand the end-to-end user journey, identify pain points, and propose solutions.
• Design complex navigation flows, and turn functional requirements into simple user journeys.
• Create wireframes, prototypes, and high-fidelity mockups
• Conduct user research and testing, constantly engage with users and validate design hypotheses.
• Translate user research and feedback into process flows and wireframes in a quick, iterative, and agile environment.
• Collaborate with developers to review designs, and discuss product features and implementation.
• Present deliverables to internal teams and stakeholders while effectively communicating the thought process and strategies behind design decisions.
• Effectively manage time, and prioritize designing features across multiple products in an agile environment.
• Develop and maintain a design system for the company
• Stay up-to-date with design and technology trends and best practices

Language: Fluent in written and spoken English. Spanish, French, or other languages are a perk.

Minimum qualifications:

• Expertise in user-centered design can leverage data and research insights to identify user needs and produce intuitive, useable interfaces
• Minimum 3 years of professional UI/UX Design experience
• A strong portfolio that demonstrates experience designing for digital products from initial concept through to implementation
• Skilled with prototyping tools such as Sketch, Figma, InVision, and Adobe XD.
• Understand front-end development and the implementation process (no coding required)
• Experience with design systems

Preferred qualifications:

• Proven ability in prioritizing several overlapping and dependent tasks across multiple teams
• Interest in the applications of technology for the humanitarian sector
• Familiarity with humanitarian settings and the United Nations/NGO systems is desirable

Reporting line: DEEP Product Manager

Salary: 2,200 – 3,000 USD (based on work experience and skill set) per month

Additional information:

• This is a remote job that can be completed from anywhere in the world.
• This job is a full-time position.

Background

Background about the project

DFS is the technical host of the Data Entry and Exploration Platform (thedeep.io), a tool used by humanitarians all over the world to monitor and assess crises. DEEP is a tool used by analysts to manually tag information extracted from multiple documents and sources according to the classes and taxonomies of a corresponding analytical framework. Tagging this data leads to the structuring of large volumes of information that enables effective analysis of the humanitarian conditions of populations of interest and empowers humanitarians to identify information gaps and to provide sound recommendations in terms of needs assessment strategies. The innovation of DEEP relies upon leveraging recent advances in Natural Language Processing to automate the process of secondary data review.

More information on the DEEP and how it is being used can be found here:

• DEEP’s Website
  https://www.thedeep.io/
• DEEP’s YouTube channel (tutorials and demos)
  https://www.youtube.com/channel/UCO3naDryeQIFny6BsEJwCaA
• IFRC’s tutorial for conducting Needs Assessments with DEEP

https://deephelp.zendesk.com/hc/en-us/articles/360041904812-4-DEEP-Using-the-DEEP-Platform-

DFS is also working on the custom application and software development, on which DFS UX/UI Designer may be involved. Here below is a non exhaustive list of projects that will be part of the scope of work:

• Internal Displacement Monitoring Center (IDMC): In support of IDMC moving to a new custom-built database solution, DFS took over the entire infrastructure and application of IDMC applications. DFS is engaged in a long-term process of refining user requirements for the new platform and ensuring that IDMC’s data products provide adequate information to support their mission. Additional information can be accessed from the IDMC website.
• IFRC – GO platform: DFS has been continuously working on IFRC GO platform since 2019, and developed its 3W (Who does What Where) module at both country and regional level. The objective is to centralize information on projects and activities carried out by the National Societies across the globe, and has been broadly adopted by them since its deployment in production. Url: https://go.ifrc.org/
• UNEP – Neat: The NEAT+ is a rapid and simple project-level environmental assessment tool that helps humanitarian actors to quickly identify environmental concerns in the surrounding community and before designing humanitarian programs. Data Friendly Space has been partnered with UENP on developing NEAT since late 2018 and recently re-wrote the tool to be able to support French, Spanish and other languages. The tool was a finalist for the UN Secretary-General’s awards in 2019 and has received good traction and feedback from partners on the ground, including UNHCR, the UN Refugee Agency and Norwegian Refugee Council.
  https://neatplus.org/
• Transparency International (TI) – Whistleblower Database Migration: After years of using a custom built and out of date custom database solution, TI wanted to switch to a more modern and secure solution. DFS led TI through a consultative process interviewing national chapters to derive user requirements as well as technical research on suitable database platforms. Ultimately a new environment was chosen and DFS assisted TI in the migration process.

About Us

Data Friendly Space (DFS) is a 501(c)(3) non-profit organization based in the United States with a presence in Switzerland and Nepal. DFS’ guiding principle is to improve information management and analysis capacity, tools, and processes in the humanitarian and development community to enable better informed and more targeted assistance.

DFS staff is composed of experts from the humanitarian information management and analysis field who specialize in real-time secondary data review and build humanitarian applications that support the fast extraction of information from large volumes of unstructured data.

DFS also focuses on the creation of data-centric web applications, websites, and mobile applications to support humanitarian organizations. When building software, DFS focuses on the intersection between data automation processes powered by Artificial intelligence and human knowledge and skills, in particular when one can help the other to execute the analysis.

DFS is closely linked to the DEEP project, with several of its staff members have contributed to its foundation and development.

Data Friendly Spaces (DFS) core principles include:

• Technology for humans, by humans: Understanding user design process and developing interfaces that facilitate interaction with your data, at the speed of thought.
• Technological responsibility. While we are passionate about new technologies, we are also realistic about how much can be expected and achieved from them. DFS takes a forward-thinking approach to review and selecting tools and approaches that are the most appropriate to solve given problems. We firmly believe that technology is best used when it enhances human expert capabilities.

Creating sustainable solutions. The ultimate success of DFS comes when its services are no longer needed and humanitarian organizations are able to make the best of their data without external support. DFS aims to empower organizations with self-sufficient methodologies, technologies, and workstreams through appropriately tailored solutions and capacity building. There is nothing more rewarding for us than seeing projects we supported still producing value years after we have stopped supporting them.

How to apply

Application documents

Apply Before (Deadline): 26th February 2023

In order to apply, please send an updated CV and cover letter in PDF as one file, stating why you are a good candidate for the job as well as what motivates you to join DFS in the attachment by filling out the form.

https://app.smartsheet.com/b/form/d756f40568cb4dd5844000f6673d18e9