Workday Technical Project Manager

AllianceOne Inc, provides call center solutions and customized receivables management products for creditors in the financial services, healthcare, government, utility, retail, telecommunications, commercial, and related markets.

As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

AllianceOne is currently seeking a Talented Professional to add to our team:

Workday Technical Project Manager

Description:

The ideal candidate will work to bridge technology and business interests from within the technology department. As a Workday expert, the candidate will work with stakeholders to define the roadmap, strategy, testing, and data management. The candidate must be prepared to communicate with all areas of the company.

This candidate will possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality. This candidate must be prepared to make decisions with imperfect information, possessing the ability to lead without authority and be comfortable managing ambiguity and complexity, driving decisions relevant to the Workday platform when called for. A deep technical understanding of the complexities and interconnectedness of the Workday modules is critical to ensuring not only the stability of the platform, but that we are also maximizing our investment.

This role requires a strategist who will translate the company’s high-level human capital vision and goals into actionable tasks; building consensus to guide strategy, prioritize new features and enhancements. This role will own the coordinating, prioritizing and managing Workday test cycles.

ESSENTIAL ACCOUNTABILITIES:

· Coordinates business process change coordination amongst Team Leads across all AOI Systems – Special Attention to Workday Environment

· Coordinates Workday Security Role Maintenance and Changes

· Coordinates Workday External Vendor Development Requests as Needed

· Exemplifies company’s values

· Lead cross-functional teams and manage multiple simultaneous projects with competing priorities

· Manage to delivery dates, budget and scope based upon commitments to business partners

· Provide technical input and expertise in the development of program or project solutions, and in the communication of technical issues to work teams

· Provide leadership and initiative to ensure project teams follow the correct procedures, policies and documentation requirements across all project phases

· Complete root cause analysis, problem management, and management report out

· Ensure changes adhere to change management and release management processes

· Collaborate with appropriate Engineering, Quality, Service Delivery, Operations, Product, Marketing and Sales teams to ensure smooth project transition to operations

REQUIREMENTS:

Education and specific Training

· Minimum: Bachelor’s Degree

Work experience

· 5+ years Project Management Experience

· Experience in HRIS, Workday preferred

Special Certifications

· Lean Six Sigma, a plus

Technical Skills

• Microsoft Office Suite Products
• Advanced MS Office skills in Excel
• Computer proficiency

Soft and specific skills

· Ability to analyse data utilizing defined processes

· Ability to effectively present information to stake holders at all levels within the company

· Ability to build and maintain effective working relationships

· Ability to maintain confidentiality

· Attention to detail and accuracy

· Results oriented

· Interpersonal/human relation skills

· Problem solving skills

· Deadline management

Please review our privacy notice available at the following: www.allianceoneinc.com/careers

AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.

AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Remote