IT Project Coordinator

Our client, a growing technology service provider located in the Fox Valley IL area is seeking a IT Project Coordinator to join their organization on an onsite, contract to hire basis. As IT Project Coordinator you will be responsible for serving as the liaison between our installation tech teams and our valued clients.

• Research relevant hardware costs to formulate price quotes.
• Place orders for hardware.
• Coordinate delivery of hardware to office.
• Test and prepare all hardware in house with tech team.
• Schedule tech team staff members.
• Book and coordinate travel plans/itinerary as needed for the tech teams.
• Follow up and track installation progress.
• Troubleshoot any hurdles or roadblocks.
• Communicate with end customer as to timeframes and work requirements.
• Prepare weekly progress report for management review.
• Survey customer for feedback and constructive feedback upon project completion.
• Document and create SOPs for all projects.
• ConnectWise experience helpful but not needed.

Requirements:

• Client-driven.

• Attention to detail is critical.
• Technical background.
• Must possess and act with a sense of urgency.
• Follow-up with management and the customer is a must.
• Must have a valid driver’s license and reliable transportation.

We’re looking for a candidate who is responsible for overseeing the delivery of software and hardware related projects, such as improving the technology used to answer customer requests, managing telecommunications hardware and software, and developing software for tracking health care data. In this position, you will be responsible for coordinating with outside vendors to ensure that our company stays up-to-date in terms of technology.

Responsibilities:

• Plan and coordinate the complex details involved in installing new software.

• Define requirements and scope the project to ensure it aligns with business goals and is feasible to execute.
• Manage change within the project team.
• Coordinate with other departments to ensure proper resources are allocated for a project.
• Demonstrate experience working with third-party vendors.

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