Account Manager – Independent Channel

Location:
Toronto, ON, CA

Req ID: 26504

Jobs by Category: Sales and Marketing

Job Function: Marketing

Status: Full Time

Schedule: Regular

Make strategic decisions that will craft the future of retail!

Join our team

The National Retail account management team is a small team with a big scope – we help impact customer purchase choices at 1,000+ retail locations nationally. We manage a large scope of responsibility, from strategic planning, relationship management, and tactical execution to new business development. We have a finger on the pulse of TELUS’ most ambitious business unit and operate in one of the fastest changing industries. Our goal is to drive mutually beneficial outcomes with our partners and stakeholders that support our priorities, outperform our competitors and do it all while having some fun along the way!

Here’s the impact you’ll make and what we’ll accomplish together

You are an ambitious, passionate individual who enjoys collaborating with others and thrives in a fast paced environment. You are a strategic thinker who is equally as comfortable diving into performance analysis as you are at negotiating performance incentive targets. In this role, you will be responsible to lead all aspects of the relationship with our partners and will be looked upon to identify, develop, and work on best-in-class programs that ensure TELUS’ objectives are exceeded. The possibilities are endless when it comes to working with our retail partners and developing long-term sustainable growth.

Here’s how

Build and execute on a strategic plan to grow all brands and business lines

Identify and drive new channel opportunities, whether that be product line, programs and promotions, within your banner in support of National Retail’s and Mobility Solutions’ priorities

Lead discussions on partner compensation programs and promotional activities and negotiate terms for the best business and customer outcomes

Develop and maintain strong, mutually beneficial relationships with retailer contacts and internal stakeholders

Collaborate with the field, go-to-market, pricing and base management teams to execute on account strategies and achieve targets

Monitor pricing, programmatic and promotional activities and make recommendations to position TELUS’ brands accordingly

Contribute to support activities including sales and cost forecasting, tracking, and budget management

Conduct regular partner account business reviews and product presentations

Manage towards achieving or exceeding channel sales targets

Organize and participate in key channel partner events

You’re the missing piece of the puzzle

3+ years of account management, sales, marketing or equivalent experience in telecommunications/technology/packaged goods industry, with a consistent track record of high performance

Degree in Business or a related discipline

Exceptional written and verbal communication skills, coupled with strong interpersonal and social skills

Ability to analyze and interpret data to influence decisions

Proven ability to balance priorities and excellent time management skills

Track record of building and executing on strategic plans and roadmaps

Ability and confidence needed to effectively negotiate

Capability to work in an environment characterized by constant change and tight deadlines

Excellent collaboration skills with both internal and external partners

Above average knowledge of Office and Google Suite

Great-to-haves

Knowledge and understanding of the Canadian wireless industry and retail environments

Experience with third party retailers is an asset

Experience in successfully negotiating complex business agreements and arrangements

Evidence of continued growth through education, skills training, and professional development