Installation and Service Technician

Role Summary:

Live Patrol is currently seeking a qualified Installation and Service Technician that will be responsible for installing and maintaining video surveillance equipment, troubleshooting on and off-site CCTV analog/IP systems, and collaborating with different departments of the company, as well as other duties.

Company Description:

Live Patrol Inc. is a live video monitoring company that is quickly growing, servicing multiple industries throughout Canada. Live Patrol Inc. offers unique and dynamic skills that deliver positive results and security. With extensive experience in the security field, including great leadership, our state-of-the-art monitoring facility is equipped with advanced technology and proprietary software, operated by highly skilled professionals.

Key Duties / Responsibilities:

• Installation & maintenance of Live Patrol’s video surveillance equipment
• Follow all company policies, procedures and Health & Safety requirements.
• On and off-site troubleshooting
• Direct and communication services between clients and company departments
• Maintain a safe and secure work environment by following safety practices
• Document and maintain accurate records of all work performed on a site and submit daily reports as required using email, ticketing systems, and other technology tools.
• Work with the Monitoring Center to ensure the best camera sightlines, that cameras are correctly focused, and alarms are properly set up on each installation.
• Coordinate, install and program systems (alarms, access control and CCTV) as per the customer’s specifications
• Work to meet project estimation and deadlines
• Highly organized and able to work under pressure
• Careful attention to detail
• Adaptable to changing environments
• The ability to troubleshoot CCTV analog/IP systems
• Operate company vehicles

Qualifications:

• Must have a minimum of one or two (1 or 2) years of experience working as a technician in the physical/electronic security industry on video surveillance systems and Access control Systems either analog or IP.
• Previous experience & knowledge in video surveillance systems, IT networking, cabling, telecommunications & electrical is an asset- Previous experience & knowledge in access control systems is an asset.
• Must have a valid G license
• No fear of heights in order to operate a bucket truck or various lifts to conduct installations
• Must have a valid Working at Heights Certificate
• Must provide a Drivers Abstract
• Work indoors as well as outdoors in all types of weather conditions
• Ability to learn new software/applications.
• Strong communication skills – verbal, written, and presentations
• Excellent customer service skills are required with the ability to resolve conflict and problems. Be able to manage difficult customer situations.
• Self-motivation and time management skills.
• Computer and network knowledge in order to set up systems
• Reliable transportation
• Excellent physical condition as the job requires lifting of equipment overhead

Please list all certifications that you have obtained.

We would like to thank all applicants for their interest and effort in applying for this opportunity. We will be contacting only those individuals who we assess as being the best potential fit for this opportunity. No phone calls, please.

Job Type: Full-time

Salary: $19.00-$23.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• On call

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Security: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• G (required)
• Working at Heights Certificate (preferred)