PHSA
Network Analyst – Telecommunications
Richmond, BC (onsite)
Use your technical skills and experience with telecom networks to maintain a complex data communications infrastructure at one of the core hubs of health-care innovation, providing specialized care to patients throughout the province.
What you’ll do
- Performs duties for planned or proposed network hardware or cable plant upgrades or replacements by conducting needs analysis with user groups, recommending hardware, specifying cabling needs, mapping the installation requirements, providing budget estimates and purchasing requisitions, coordinating project information with other Information Systems teams, and coordinating the work for contractors and electricians.
- Provides technical support for complex data networks in a multi-site healthcare environment by methods such as installing, configuring, testing communication and network hardware and software, maintaining the network links in a multi-site environment, re-configuring equipment programming information traffic and address codes, assessing redundancies in the system and designing and programming as required.
- Ensures the efficient operation of data networks by monitoring network reports on a daily basis for hardware failures, high utilization levels and unauthorized access, taking immediate action to resolve technical problems reported by the Help Desk or other Information Systems personnel; assessing event logs, graphs, type of traffic levels and error events.
- Ensures all operational communication needs are met for network systems shutdowns by methods such as assessing the implications to the users and agreeing on and establishing change control windows.
- Produces and/or ensures documentation and reports pertaining to hardware and cabling installations are updated on an ongoing basis by entering data into a database in order to track types of cabling, number of cables and connections made; produces electrical schematic diagrams for record keeping purposes.
What you bring
Qualifications
- Graduation from a recognized degree or diploma program in Computer Science
- 5+ years of experience with networking fundamentals and advanced troubleshooting, including aactivating network ports, patching ports, replacing network switches, troubleshooting site specific configurations
- Experience with ticketing and monitoring systems
- Thorough understanding of TCP/IP and network fundamentals
- Implementation experience configuring routers and switches
- Exceptional troubleshooting and analytical ability
- Excellent written and verbal skills across a diverse group of stakeholders
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have; knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- PHSA is a remote work friendly employer; welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Casual (Full-time hours)
Wage: $42.03/hour
Location: V6X 1A2 (on-site)
Requisition #TOD012423
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021 – (BC Vaccine Passport required).
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
This position is part of PHSA Talent on Demand – an in-house recruitment service providing talent to PHSA and other health authorities. We manage a robust talent pool of service-minded professionals who are available to start work immediately. Talent on Demand creates a gateway for those who wish to achieve their career goals. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit [email protected]
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