Network Engineer

Position Description:

This position is responsible for all network aspects related to our telecommunication and internet service provider (ISP) operational infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, and computer infrastructure services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services throughout the company.

Job Duties:

• Install, configure, and manage all LAN/WAN and Telco/ISP network equipment
• Provide enterprise desktop, server, and software support
• Assist with planning, designing, and optimizing the network
• Maintain network documentation and configuration backups
• Monitor systems for trouble and proactively resolve and document issues
• Point of contact for other providers and vendors
• Primary technician for special circuits
• After hours support and maintenance activities as needed
• Participate in on-call rotation

Qualifications:

• Any combination of education and training equivalent to possession of an Bachelor’s degree in computer science, information systems or other related areas
• Eight years of experience supporting LAN/WAN and Telecommunications networks
• Working knowledge of DWDM, T1s, BGP, OSPF, voice switching, VoIP, VPN
• In-depth knowledge of TCP/IP, routers, switches, VLANs, network cabling, FTTH, DSL
• CCNA or CCNP certifications a plus
• Standard Driver’s License. Has and can maintain good driving record
• Ability to pass a drug screening

Other Skills:

• Technical Learning Agility: Picks up on technical things quickly, enjoys the challenge of learning, adapts quickly when facing new problems.
• Quality Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions, sees hidden problems and takes action to solve, looks beyond the obvious and doesn’t stop at the first answers. Make good decisions based on analysis, wisdom, experience and judgment.
• Action Oriented: works hard with enthusiasm and energy with little supervision, self-motivating and driven for results, uses time effectively and efficiently, follows direction given, provides necessary information to those who need it, gives priority to administrative functions
• Customer Focused: Dedicated to meeting the expectations and requirements of internal and external customers, acts with customers in mind, does not walk away until an issue is resolved.
• Communications: professional and courteous, good listening skills, composed in uncomfortable or stressful situations, relates well to all types of people.

Scheduling:

Regular hours are Monday – Friday from 8 AM to 5 PM. Will be part of an on-call rotation.

Direct Communications is an equal opportunity provider and employer.

Job Type: Full-time

Pay: $72,800.00 – $93,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Experience:

• ISP operational network: 5 years (Preferred)
• LAN/WAN: 5 years (Preferred)

Work Location: In person